Language
NSK.ico

NetSkateKoban Enterprise FAQ

Advanced Search

Category

FAQ Number

Q

A

Items Per Page
FAQ Number Q Category
4-19 I installed the system using PostgreSQL, but when I try to launch the Manager, I get the error "Cannot pool a connection to the database" and it won't start. 4. Troubleshooting
4-2 The NetSkateKoban Manager service has stopped working. 4. Troubleshooting
4-20 After installing an additional Ethernet interface card on the machine where the NetSkateKoban Manager is installed, I could no longer connect via the console. 4. Troubleshooting
4-21 I installed the database server and NetSkateKoban Manager on the same Windows Server machine, but the NetSkateKoban Manager does not start even after configuring the services to start automatically. 4. Troubleshooting
4-22 I manually stopped the communication interference targeting a specific terminal, but I am unable to communicate with other terminals. 4. Troubleshooting
4-24 In segments monitored by NetSkateKoban Sensor, there are terminals that rarely appear on the map even though they are connected to the network. 4. Troubleshooting
4-27 In environments using L3 switches, an unexpectedly large amount of terminal connection history data is recorded compared to the number of terminals being monitored. 4. Troubleshooting
4-28 When attempting to display a graph from a web browser in "CpMonitor, NetSkateKoban for CATV", a message stating "Application blocked by security settings" appears, and the graph does not display. 4. Troubleshooting
4-3 I've restarted the terminal several times, but the Manager screen hasn't changed (the connection hasn't been terminated). 4. Troubleshooting
4-30 On network segments monitored by the NetSkateKoban Sensor, Windows machines configured with a static IP address may be unable to communicate upon startup. 4. Troubleshooting
4-31 Why are intermediate locations displayed in red in the tree view of the Koban browser or the network map screen? 4. Troubleshooting
4-32 Some Sensors show a "Host Unreachable" status, but I can ping them successfully and access their configuration screens via a web browser. What is causing this? 4. Troubleshooting
4-33 The Koban Console seems to be running slowly, such as when launching or displaying information. Please tell me about situations where the Koban Console slows down. 4. Troubleshooting
4-4 How do I clear the network map? 4. Troubleshooting
4-5 I manually set the status of a terminal in the Koban Browser's "Detected Terminal List (Current)" to "Terminated", but it no longer appears in the list. How can I make this terminal reappear? 4. Troubleshooting
4-6 A message appeared when the system detected up to 1,000 terminals. What does this mean? 4. Troubleshooting
4-7 In the segment being monitored by SwiMon, there is a terminal whose IP address is displayed as "********" and is marked with a yellow diamond-shaped "?" symbol. 4. Troubleshooting
4-8 When replacing a switch managed by SwiMon, if I use the same model and configure it with exactly the same settings, will it be ready to use immediately? 4. Troubleshooting