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NetSkateKoban Enterprise FAQ

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4-8 When replacing a switch managed by SwiMon, if I use the same model and configure it with exactly the same settings, will it be ready to use immediately? 4. Troubleshooting
4-7 In the segment being monitored by SwiMon, there is a terminal whose IP address is displayed as "********" and is marked with a yellow diamond-shaped "?" symbol. 4. Troubleshooting
4-6 A message appeared when the system detected up to 1,000 terminals. What does this mean? 4. Troubleshooting
4-5 I manually set the status of a terminal in the Koban Browser's "Detected Terminal List (Current)" to "Terminated", but it no longer appears in the list. How can I make this terminal reappear? 4. Troubleshooting
4-4 How do I clear the network map? 4. Troubleshooting
4-33 The Koban Console seems to be running slowly, such as when launching or displaying information. Please tell me about situations where the Koban Console slows down. 4. Troubleshooting
4-32 Some Sensors show a "Host Unreachable" status, but I can ping them successfully and access their configuration screens via a web browser. What is causing this? 4. Troubleshooting
4-31 Why are intermediate locations displayed in red in the tree view of the Koban browser or the network map screen? 4. Troubleshooting
4-30 On network segments monitored by the NetSkateKoban Sensor, Windows machines configured with a static IP address may be unable to communicate upon startup. 4. Troubleshooting
4-3 I've restarted the terminal several times, but the Manager screen hasn't changed (the connection hasn't been terminated). 4. Troubleshooting
4-28 When attempting to display a graph from a web browser in "CpMonitor, NetSkateKoban for CATV", a message stating "Application blocked by security settings" appears, and the graph does not display. 4. Troubleshooting
4-27 In environments using L3 switches, an unexpectedly large amount of terminal connection history data is recorded compared to the number of terminals being monitored. 4. Troubleshooting
4-24 In segments monitored by NetSkateKoban Sensor, there are terminals that rarely appear on the map even though they are connected to the network. 4. Troubleshooting
4-22 I manually stopped the communication interference targeting a specific terminal, but I am unable to communicate with other terminals. 4. Troubleshooting
4-21 I installed the database server and NetSkateKoban Manager on the same Windows Server machine, but the NetSkateKoban Manager does not start even after configuring the services to start automatically. 4. Troubleshooting
4-20 After installing an additional Ethernet interface card on the machine where the NetSkateKoban Manager is installed, I could no longer connect via the console. 4. Troubleshooting
4-2 The NetSkateKoban Manager service has stopped working. 4. Troubleshooting
4-19 I installed the system using PostgreSQL, but when I try to launch the Manager, I get the error "Cannot pool a connection to the database" and it won't start. 4. Troubleshooting
4-16 Even if I enable the Sensor function for the NetSkateKoban Sensor (appliance product), the Sensor operation status in the "Monitoring Interface List" of the Koban Browser will still show as "Process Stopped". 4. Troubleshooting
4-15 I uninstalled NetSkateKoban Manager, but the "NetSkateKoban Manager" setting remains in Windows Services. 4. Troubleshooting